5000+
Satisfied Guests
87%
Super Host Accounts Managed
4.8/5
Trustpilot Score
84.3%
Occupancy Rate
Solve issues in no time with our maintenance associates
Opening your property to guests can be daunting, and concerns about potential mishaps are understandable. We diligently screen all guests to ensure they respect and care for your home as if it were their own. Still, minor wear and tear is a natural part of property use. For a seamless guest experience, prompt resolution of any issues is crucial. That’s why we have a dedicated maintenance team in every location we serve, always ready to assist if needed.
Your guests can count on us 24/7
Our customer service team operates 24/7, ensuring we’re aware of any issues as they arise. Regardless of the hour, our support staff is ready to guide your guests through any challenges, and they can promptly notify our maintenance crew for swift resolution.
Keep informed no matter your location
Our housekeeping team provides visual updates on any issues they encounter, allowing us to post maintenance details on your online dashboard. Through this platform, you can adjust your maintenance settings, inspect any damages, and communicate your preferred course of action to us.
Consistently manage regular maintenance
We’re advocates for proactive measures. Hence, we provide a Winter readiness service. We assist in gearing your property up for the chilly season with boiler and radiator check-ups.
3 BIG reasons to choose Keey
Proven Expertise
With a launch in 2018, our accumulated experience and data enable us to fully unlock your property’s potential.
Customized Solutions
At Keey, we take the time to understand each client’s unique requirements, providing solutions that fit perfectly with individual needs.
Impressive feedback
Our hosts and guests express their appreciation for our service on platforms like Trustpilot, Google, Airbnb, and in personal emails.
Listing Management
Optimised for maximum returns.
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Multi-Platform Listings
To maximise your bookings and revenue potential, we’ll list your property on multiple platforms. Our platform means your calendar is synched across them all, while you enjoy great returns. We also use a strategy of short, medium and longer term lettings to help ensure occupancy all year round.
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Professional Photography
We’ll increase your occupancy and the price you can charge with professional photography.
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Listing Creation
To help attract the right guests for your property and increase the number of bookings, we’ll setup and write your listings on multiple platforms. We’ve got data from thousands of properties so we know what works best.
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Price Optimisation
A core part of the Keey difference is being able to increase how much you earn from your property. Behind every great pricing strategy is a lot of data and great human minds – we have both.
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Guest Management
Ensuring a 5-star guest stay.
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Guest Vetting
Your safety and the security of your property are our top priority. We screen all guests and, after hundreds of thousands of bookings, have also built up our own database of good and bad guests.
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Guest Check-in
Recognizing the uniqueness of every property, we offer a variety of self check-in options tailored to your needs. Choose from wall-mounted lockboxes, railing lockboxes, or take advantage of our convenient smart key exchange service at no extra cost. Your property, your choice.
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Linen & Toiletries
Guests always remember how good the sheets are! We provide hotel quality linen and a high-quality laundry service. Our housekeepers know all the perfect touches for an enjoyable guest stay.
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Guest Communication
Responding to guests as quickly as possible is the key to getting more bookings and maintaining a good reputation. Our teams respond 24/7/365 and trained to deal with all questions and issues both before and during stays.
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Property Management
Taking care of your property.
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Cleaning & Housekeeping
5-star Cleans from our Professional Housekeepers
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We’ve built our own Airbnb cleaning service to ensure every clean is done thoroughly with guests in mind and are never missed! Our cleaners even report back to HQ with photos. -
Property Maintenance
Our housekeeping team take photographs between each guest stay and report on any maintenance items. If it’s a small item, we’ll fix it quickly. If it’s something that needs repairing or replacing, such as washing machine, we can arrange this for you.
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Property Insurance
Bookings through Airbnb are covered by AirCover, while other bookings are covered by our partners, GuardDog, and other local insurances.
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Host Dashboard
Our Host Dashboard syncs your calendar between multiple booking websites to give you more control and see who is staying. You can also track your performance and income.
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