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How to Become an Airbnb Superhost with Our Bulletproof Tips!

Become an Airbnb Superhost and enjoy the benefits!

If you have ever looked for an Airbnb, you may have noticed that Superhost status very often makes or breaks your decision. This is because achieving Superhost status is a recognition that reflects the exceptional hospitality of a host. Superhosts enjoy increased visibility, higher earnings, and greater trust from guests. If your goal is to become an Airbnb Superhost, here are the criteria you need to fulfill and tips to help you get there.

What are the criteria to become an Airbnb Superhost? 

To become a Superhost, you need to meet specific criteria set by Airbnb. These benchmarks ensure that only hosts who consistently provide excellent service are awarded with this status. 

The key criteria are:

  • High Response Rate: You must maintain a response rate of 90% or higher. This means responding to messages and booking requests within 24 hours.
  • Exceptional Reviews: You need to have an overall rating of 4.8 or higher out of 5. This is based on reviews left by guests after their stay.
  • Hosting Frequency: You must have completed at least 10 stays in the past year or, for hosts with longer-term bookings, 100 nights across at least 3 stays.
  • Commitment to Guests: You need to have a cancellation rate of 1% or lower, with exceptions for uncontrollable/unpredictable circumstances.

Evaluation Period 

It is important to know that you don’t need to apply to become a Superhost. Airbnb evaluates it’s hosts on a quarterly basis, assessing their performance over the past year. These evaluation periods occur in January, April, July, and October. During these evaluations, Airbnb checks if you meet all the required criteria. If you do, you’ll be awarded Superhost status for the next quarter.

Can You Lose the Airbnb Superhost Status?

Yes, it is possible to lose your Superhost status on Airbnb. The platform conducts quarterly reviews to ensure that hosts continue to meet the stringent criteria required to maintain this designation. Falling below the requirements, such as a decline in overall rating, a response rate below 90%, or negative guest feedback, can cause you to lose the Superhost status.

Tips to become an Airbnb Superhost

1. Provide Outstanding Customer Service

Customer service is the basline of becoming an Airbnb Superhost. From the moment a potential guest is interested in your listing to the day they leave, your interactions should be quick, respectful, and solution-oriented.

  • Respond Quickly: Airbnb tracks your response rate, and quick replies, best within 24 hours can significantly impact your Superhost qualification.
  • Be Proactive: Proactively provide detailed check-in instructions, local recommendations, and clear communication about house rules.
  • Resolve Issues: If a guest reports a problem, address it immediately. This responsiveness can turn a potential complaint into a positive review.

2. Maintain a Spotless Property

Cleanliness is non-negotiable. A clean property not only ensures your guests feel comfortable but also leads to higher ratings.

  • If possible, hire professionals to ensure your space is thoroughly cleaned between stays.
  • Create a Cleaning Checklist and include tasks such as changing linens, sanitizing bathrooms, and vacuuming carpets.
  • Keep a supply of cleaning products, extra linens, and toiletries to avoid last-minute scrambles, especially if your property is regularly booked. 

3. Offer Extra Amenities

Towels and extra blankets are now considered must-have amenities, so providing additional amenities can really enhance the stay of your guests.

  • Offer tech-savvy features such as high-speed Wi-Fi, smart TVs, and universal chargers. (Unless you are offering a relaxing, technology-free stay, in which case go for it.)
  • Add a personal touch with extras like an Airbnb welcome pack, snacks, local guides, or toiletries

4. Set Realistic Expectations

Accurate and honest listing descriptions are vital in the long run. This way your guests are not suprised and their expectations are met. 

  • Clearly describe your space, including rooms, bed types, and any quirks or important details.
  • Use professional and realistic photos to showcase your property accurately.
  • Mention any potential downsides, such as noise from nearby streets or any malfunctioning devices. 

5. Optimize Your Pricing Strategy

Competitive pricing can attract more bookings and positive reviews which can quickly skyrocket you to becoming an Airbnb Superhost.

  • Analyze similar listings in your area to set competitive rates.
  • Adjust your pricing based on demand, such as higher rates during peak seasons or nearby events.
  • Provide discounts for longer stays or last-minute bookings to fill vacancies.

6. Encourage Positive Reviews

Positive reviews are crucial for achieving Superhost status.

  • After a guest checks out, send a polite message asking them to leave a review.
  • Consistently providing exceptional service will naturally lead to positive feedback.
  • If a guest leaves a neutral or negative review, respond professionally and address their concerns.

7. Maintain a High Occupancy Rate

Maintaining a high occupancy rate signals that your listing is popular and well-booked on the platform.

  • Use Dynamic Pricing Tools to adjust your rates to stay competitive.
  • Offer special promotions during slow periods to attract more guests.
  • Adjust your minimum stay requirements to accommodate different types of travelers.

8. Personalize the Guest Experience

Personal touches can really make a significant impact on guest satisfaction.

  • Leave a handwritten note welcoming guests to your home.
  • Suggest local activities or restaurants based on your guests’ interests.
  • Whenever possible, offer flexible check-in and check-out times.

9. Keep Up with Airbnb’s Standards

And last but not least, stay informed about Airbnb’s policies and standards to ensure your hosting practices are up to date.

  • Check Airbnb’s updates for any changes in hosting standards.
  • Participate in Airbnb’s webinars or forums to learn from other experienced hosts.
  • Ensure your listing complies with all local laws and Airbnb policies.

Airbnb Superhost – Start Your Journey Now!

There it is, your guide to the journey of becoming an Airbnb Superhost. By focusing on these tips, you can increase your chances of very soon becoming a Superhost and enjoying its benefits. Remember, consistent effort and dedication to providing exceptional hospitality will set you apart from other hosts.

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